“Systems thinking” is a holistic approach to analysis that focuses
on the way that a system's constituent parts interrelate, and
how systems work over time and within the context of
larger systems.—Google definition
As leaders in organizations, the systems we are most
concerned with are made up of the people, policies, procedures, and cultural
norms of our organization and the relationships between those parts. Being a great leader means having a deep
understanding of these interrelationships and being wise about how to disturb
the system to create changes that lead to a better whole.
When a system is disturbed, a rippling of change moves
through the entire system. Plant leaves
follow the sun as it moves across the sky—minute disturbances take place causing
the leaves to move. The leaves track the sun by moving a bit too far and then
correcting. Moving too far, and correcting
again.
Even a system that looks simple may have complex
relationships between its parts and the environment. Unintended consequences
are the outcomes that we didn’t consider at the time a decision was made, and our
decisions can lead to unintended consequences. Wise leadership puts in place
ways to check that our original objectives are being met or are being consciously
adjusted.
Natural systems can provide great learning opportunities about
unattended consequences. The link below is to a video on Wolves being
re-introduced into Yellowstone Park in 1995 after a 70-year absence. Some changes were easy to preconceive; others
not so much. The video provides a great
glimpse into a system being disturbed and its multi-faceted response to such a
disturbance. Note that the narrator
refers to the great Yellowstone Elk as deer; this can be a little
disconcerting, but don't let it bother you. Instead, think about how to use systems thinking to make desired changes in your organization and how you might anticipate and mitigate unintended consequences.
Please enjoy: How Wolves
Change Rivers
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